syntax = "proto3";
package ticket;

// golang
option go_package = "./ticket";

// java
option java_package = "com.gshopper.crm.ticket";
option java_outer_classname = "proto";

enum MessageProvider {
  UnknownMessageProvider = 0;
  EmailMessageProvider = 1;
  ChatMessageProvider = 2;
  GptMessageProvider = 3;
  ApiMessageProvider = 4;
  FunctionProvider = 5;
}

message Message {
  message Header {
    string key = 1;
    string value = 2;
  }

  message Attachment {
    message Upload {
      string bucket = 1;
      string key = 2;
      string etag = 3;
      int64 size = 4;
      int64 last_modified = 5;
      string location = 6;
      string version = 7;
    }

    string id = 1;
    string filename = 2;
    string content_type = 3;
    string content_encoding = 4;
    Upload upload = 5;
  }

  string ticket_id = 1 [json_name = "ticket_id"];
  MessageProvider provider = 2 [json_name = "provider"];
  string body = 3 [json_name = "body"];
  int64 date = 4 [json_name = "date"];
  string raw = 5 [json_name = "raw"];
  string id = 6 [json_name = "id"];
  bytes flags = 7 [json_name = "flags"];
  repeated Header headers = 10 [json_name = "headers"];
  repeated Attachment attachments = 11 [json_name = "attachments"];
}

message Ticket {
  string id = 1 [json_name= "id"];
  repeated Message thread = 10 [json_name = "thread"];
}