Message

- add attachments

v2/ticket.pb.go

@@ -449,16 +449,17 @@ type Message struct {
 	sizeCache     protoimpl.SizeCache
 	unknownFields protoimpl.UnknownFields
 
-	MessageId string                 `protobuf:"bytes,1,opt,name=message_id,proto3" json:"message_id,omitempty"`
-	TicketId  string                 `protobuf:"bytes,2,opt,name=ticket_id,proto3" json:"ticket_id,omitempty"`
-	Role      string                 `protobuf:"bytes,3,opt,name=role,proto3" json:"role,omitempty"`
-	Type      Message_Type           `protobuf:"varint,4,opt,name=type,proto3,enum=ticket.Message_Type" json:"type,omitempty"`
-	Content   string                 `protobuf:"bytes,5,opt,name=content,proto3" json:"content,omitempty"`
-	Date      *timestamppb.Timestamp `protobuf:"bytes,6,opt,name=date,proto3" json:"date,omitempty"`
-	Raw       []byte                 `protobuf:"bytes,7,opt,name=raw,proto3" json:"raw,omitempty"`
-	Flags     []byte                 `protobuf:"bytes,8,opt,name=flags,proto3" json:"flags,omitempty"`
-	Headers   map[string]string      `protobuf:"bytes,10,rep,name=headers,proto3" json:"headers,omitempty" protobuf_key:"bytes,1,opt,name=key,proto3" protobuf_val:"bytes,2,opt,name=value,proto3"`
-	Meta      map[string]string      `protobuf:"bytes,11,rep,name=meta,proto3" json:"meta,omitempty" protobuf_key:"bytes,1,opt,name=key,proto3" protobuf_val:"bytes,2,opt,name=value,proto3"`
+	MessageId   string                 `protobuf:"bytes,1,opt,name=message_id,proto3" json:"message_id,omitempty"`
+	TicketId    string                 `protobuf:"bytes,2,opt,name=ticket_id,proto3" json:"ticket_id,omitempty"`
+	Role        string                 `protobuf:"bytes,3,opt,name=role,proto3" json:"role,omitempty"`
+	Type        Message_Type           `protobuf:"varint,4,opt,name=type,proto3,enum=ticket.Message_Type" json:"type,omitempty"`
+	Content     string                 `protobuf:"bytes,5,opt,name=content,proto3" json:"content,omitempty"`
+	Date        *timestamppb.Timestamp `protobuf:"bytes,6,opt,name=date,proto3" json:"date,omitempty"`
+	Raw         []byte                 `protobuf:"bytes,7,opt,name=raw,proto3" json:"raw,omitempty"`
+	Flags       []byte                 `protobuf:"bytes,8,opt,name=flags,proto3" json:"flags,omitempty"`
+	Headers     map[string]string      `protobuf:"bytes,10,rep,name=headers,proto3" json:"headers,omitempty" protobuf_key:"bytes,1,opt,name=key,proto3" protobuf_val:"bytes,2,opt,name=value,proto3"`
+	Meta        map[string]string      `protobuf:"bytes,11,rep,name=meta,proto3" json:"meta,omitempty" protobuf_key:"bytes,1,opt,name=key,proto3" protobuf_val:"bytes,2,opt,name=value,proto3"`
+	Attachments []*Message_Attachment  `protobuf:"bytes,12,rep,name=attachments,proto3" json:"attachments,omitempty"`
 }
 
 func (x *Message) Reset() {
@@ -563,6 +564,13 @@ func (x *Message) GetMeta() map[string]string {
 	return nil
 }
 
+func (x *Message) GetAttachments() []*Message_Attachment {
+	if x != nil {
+		return x.Attachments
+	}
+	return nil
+}
+
 type Ticket struct {
 	state         protoimpl.MessageState
 	sizeCache     protoimpl.SizeCache
@@ -682,6 +690,93 @@ func (x *Ticket) GetTags() []string {
 	return nil
 }
 
+type Message_Attachment struct {
+	state         protoimpl.MessageState
+	sizeCache     protoimpl.SizeCache
+	unknownFields protoimpl.UnknownFields
+
+	Id              string `protobuf:"bytes,1,opt,name=id,proto3" json:"id,omitempty"`
+	Filename        string `protobuf:"bytes,2,opt,name=filename,proto3" json:"filename,omitempty"`
+	ContentType     string `protobuf:"bytes,3,opt,name=content_type,proto3" json:"content_type,omitempty"`
+	ContentEncoding string `protobuf:"bytes,4,opt,name=content_encoding,proto3" json:"content_encoding,omitempty"`
+	Bucket          string `protobuf:"bytes,5,opt,name=bucket,proto3" json:"bucket,omitempty"`
+	Key             string `protobuf:"bytes,6,opt,name=key,proto3" json:"key,omitempty"`
+}
+
+func (x *Message_Attachment) Reset() {
+	*x = Message_Attachment{}
+	if protoimpl.UnsafeEnabled {
+		mi := &file_ticket_proto_msgTypes[6]
+		ms := protoimpl.X.MessageStateOf(protoimpl.Pointer(x))
+		ms.StoreMessageInfo(mi)
+	}
+}
+
+func (x *Message_Attachment) String() string {
+	return protoimpl.X.MessageStringOf(x)
+}
+
+func (*Message_Attachment) ProtoMessage() {}
+
+func (x *Message_Attachment) ProtoReflect() protoreflect.Message {
+	mi := &file_ticket_proto_msgTypes[6]
+	if protoimpl.UnsafeEnabled && x != nil {
+		ms := protoimpl.X.MessageStateOf(protoimpl.Pointer(x))
+		if ms.LoadMessageInfo() == nil {
+			ms.StoreMessageInfo(mi)
+		}
+		return ms
+	}
+	return mi.MessageOf(x)
+}
+
+// Deprecated: Use Message_Attachment.ProtoReflect.Descriptor instead.
+func (*Message_Attachment) Descriptor() ([]byte, []int) {
+	return file_ticket_proto_rawDescGZIP(), []int{4, 0}
+}
+
+func (x *Message_Attachment) GetId() string {
+	if x != nil {
+		return x.Id
+	}
+	return ""
+}
+
+func (x *Message_Attachment) GetFilename() string {
+	if x != nil {
+		return x.Filename
+	}
+	return ""
+}
+
+func (x *Message_Attachment) GetContentType() string {
+	if x != nil {
+		return x.ContentType
+	}
+	return ""
+}
+
+func (x *Message_Attachment) GetContentEncoding() string {
+	if x != nil {
+		return x.ContentEncoding
+	}
+	return ""
+}
+
+func (x *Message_Attachment) GetBucket() string {
+	if x != nil {
+		return x.Bucket
+	}
+	return ""
+}
+
+func (x *Message_Attachment) GetKey() string {
+	if x != nil {
+		return x.Key
+	}
+	return ""
+}
+
 var File_ticket_proto protoreflect.FileDescriptor
 
 var file_ticket_proto_rawDesc = []byte{
@@ -721,7 +816,7 @@ var file_ticket_proto_rawDesc = []byte{
 	0x61, 0x69, 0x6c, 0x41, 0x64, 0x64, 0x72, 0x65, 0x73, 0x73, 0x52, 0x02, 0x74, 0x6f, 0x12, 0x18,
 	0x0a, 0x07, 0x73, 0x75, 0x62, 0x6a, 0x65, 0x63, 0x74, 0x18, 0x02, 0x20, 0x01, 0x28, 0x09, 0x52,
 	0x07, 0x73, 0x75, 0x62, 0x6a, 0x65, 0x63, 0x74, 0x12, 0x12, 0x0a, 0x04, 0x62, 0x6f, 0x64, 0x79,
-	0x18, 0x03, 0x20, 0x01, 0x28, 0x09, 0x52, 0x04, 0x62, 0x6f, 0x64, 0x79, 0x22, 0x99, 0x04, 0x0a,
+	0x18, 0x03, 0x20, 0x01, 0x28, 0x09, 0x52, 0x04, 0x62, 0x6f, 0x64, 0x79, 0x22, 0x8c, 0x06, 0x0a,
 	0x07, 0x4d, 0x65, 0x73, 0x73, 0x61, 0x67, 0x65, 0x12, 0x1e, 0x0a, 0x0a, 0x6d, 0x65, 0x73, 0x73,
 	0x61, 0x67, 0x65, 0x5f, 0x69, 0x64, 0x18, 0x01, 0x20, 0x01, 0x28, 0x09, 0x52, 0x0a, 0x6d, 0x65,
 	0x73, 0x73, 0x61, 0x67, 0x65, 0x5f, 0x69, 0x64, 0x12, 0x1c, 0x0a, 0x09, 0x74, 0x69, 0x63, 0x6b,
@@ -743,57 +838,72 @@ var file_ticket_proto_rawDesc = []byte{
 	0x45, 0x6e, 0x74, 0x72, 0x79, 0x52, 0x07, 0x68, 0x65, 0x61, 0x64, 0x65, 0x72, 0x73, 0x12, 0x2d,
 	0x0a, 0x04, 0x6d, 0x65, 0x74, 0x61, 0x18, 0x0b, 0x20, 0x03, 0x28, 0x0b, 0x32, 0x19, 0x2e, 0x74,
 	0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x4d, 0x65, 0x73, 0x73, 0x61, 0x67, 0x65, 0x2e, 0x4d, 0x65,
-	0x74, 0x61, 0x45, 0x6e, 0x74, 0x72, 0x79, 0x52, 0x04, 0x6d, 0x65, 0x74, 0x61, 0x1a, 0x3a, 0x0a,
-	0x0c, 0x48, 0x65, 0x61, 0x64, 0x65, 0x72, 0x73, 0x45, 0x6e, 0x74, 0x72, 0x79, 0x12, 0x10, 0x0a,
-	0x03, 0x6b, 0x65, 0x79, 0x18, 0x01, 0x20, 0x01, 0x28, 0x09, 0x52, 0x03, 0x6b, 0x65, 0x79, 0x12,
-	0x14, 0x0a, 0x05, 0x76, 0x61, 0x6c, 0x75, 0x65, 0x18, 0x02, 0x20, 0x01, 0x28, 0x09, 0x52, 0x05,
-	0x76, 0x61, 0x6c, 0x75, 0x65, 0x3a, 0x02, 0x38, 0x01, 0x1a, 0x37, 0x0a, 0x09, 0x4d, 0x65, 0x74,
+	0x74, 0x61, 0x45, 0x6e, 0x74, 0x72, 0x79, 0x52, 0x04, 0x6d, 0x65, 0x74, 0x61, 0x12, 0x3c, 0x0a,
+	0x0b, 0x61, 0x74, 0x74, 0x61, 0x63, 0x68, 0x6d, 0x65, 0x6e, 0x74, 0x73, 0x18, 0x0c, 0x20, 0x03,
+	0x28, 0x0b, 0x32, 0x1a, 0x2e, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x4d, 0x65, 0x73, 0x73,
+	0x61, 0x67, 0x65, 0x2e, 0x41, 0x74, 0x74, 0x61, 0x63, 0x68, 0x6d, 0x65, 0x6e, 0x74, 0x52, 0x0b,
+	0x61, 0x74, 0x74, 0x61, 0x63, 0x68, 0x6d, 0x65, 0x6e, 0x74, 0x73, 0x1a, 0xb2, 0x01, 0x0a, 0x0a,
+	0x41, 0x74, 0x74, 0x61, 0x63, 0x68, 0x6d, 0x65, 0x6e, 0x74, 0x12, 0x0e, 0x0a, 0x02, 0x69, 0x64,
+	0x18, 0x01, 0x20, 0x01, 0x28, 0x09, 0x52, 0x02, 0x69, 0x64, 0x12, 0x1a, 0x0a, 0x08, 0x66, 0x69,
+	0x6c, 0x65, 0x6e, 0x61, 0x6d, 0x65, 0x18, 0x02, 0x20, 0x01, 0x28, 0x09, 0x52, 0x08, 0x66, 0x69,
+	0x6c, 0x65, 0x6e, 0x61, 0x6d, 0x65, 0x12, 0x22, 0x0a, 0x0c, 0x63, 0x6f, 0x6e, 0x74, 0x65, 0x6e,
+	0x74, 0x5f, 0x74, 0x79, 0x70, 0x65, 0x18, 0x03, 0x20, 0x01, 0x28, 0x09, 0x52, 0x0c, 0x63, 0x6f,
+	0x6e, 0x74, 0x65, 0x6e, 0x74, 0x5f, 0x74, 0x79, 0x70, 0x65, 0x12, 0x2a, 0x0a, 0x10, 0x63, 0x6f,
+	0x6e, 0x74, 0x65, 0x6e, 0x74, 0x5f, 0x65, 0x6e, 0x63, 0x6f, 0x64, 0x69, 0x6e, 0x67, 0x18, 0x04,
+	0x20, 0x01, 0x28, 0x09, 0x52, 0x10, 0x63, 0x6f, 0x6e, 0x74, 0x65, 0x6e, 0x74, 0x5f, 0x65, 0x6e,
+	0x63, 0x6f, 0x64, 0x69, 0x6e, 0x67, 0x12, 0x16, 0x0a, 0x06, 0x62, 0x75, 0x63, 0x6b, 0x65, 0x74,
+	0x18, 0x05, 0x20, 0x01, 0x28, 0x09, 0x52, 0x06, 0x62, 0x75, 0x63, 0x6b, 0x65, 0x74, 0x12, 0x10,
+	0x0a, 0x03, 0x6b, 0x65, 0x79, 0x18, 0x06, 0x20, 0x01, 0x28, 0x09, 0x52, 0x03, 0x6b, 0x65, 0x79,
+	0x1a, 0x3a, 0x0a, 0x0c, 0x48, 0x65, 0x61, 0x64, 0x65, 0x72, 0x73, 0x45, 0x6e, 0x74, 0x72, 0x79,
+	0x12, 0x10, 0x0a, 0x03, 0x6b, 0x65, 0x79, 0x18, 0x01, 0x20, 0x01, 0x28, 0x09, 0x52, 0x03, 0x6b,
+	0x65, 0x79, 0x12, 0x14, 0x0a, 0x05, 0x76, 0x61, 0x6c, 0x75, 0x65, 0x18, 0x02, 0x20, 0x01, 0x28,
+	0x09, 0x52, 0x05, 0x76, 0x61, 0x6c, 0x75, 0x65, 0x3a, 0x02, 0x38, 0x01, 0x1a, 0x37, 0x0a, 0x09,
+	0x4d, 0x65, 0x74, 0x61, 0x45, 0x6e, 0x74, 0x72, 0x79, 0x12, 0x10, 0x0a, 0x03, 0x6b, 0x65, 0x79,
+	0x18, 0x01, 0x20, 0x01, 0x28, 0x09, 0x52, 0x03, 0x6b, 0x65, 0x79, 0x12, 0x14, 0x0a, 0x05, 0x76,
+	0x61, 0x6c, 0x75, 0x65, 0x18, 0x02, 0x20, 0x01, 0x28, 0x09, 0x52, 0x05, 0x76, 0x61, 0x6c, 0x75,
+	0x65, 0x3a, 0x02, 0x38, 0x01, 0x22, 0x44, 0x0a, 0x04, 0x54, 0x79, 0x70, 0x65, 0x12, 0x0f, 0x0a,
+	0x07, 0x75, 0x6e, 0x6b, 0x6e, 0x6f, 0x77, 0x6e, 0x10, 0x00, 0x1a, 0x02, 0x08, 0x01, 0x12, 0x08,
+	0x0a, 0x04, 0x54, 0x45, 0x58, 0x54, 0x10, 0x01, 0x12, 0x09, 0x0a, 0x05, 0x45, 0x4d, 0x41, 0x49,
+	0x4c, 0x10, 0x02, 0x12, 0x16, 0x0a, 0x12, 0x41, 0x53, 0x53, 0x49, 0x53, 0x54, 0x41, 0x4e, 0x54,
+	0x5f, 0x43, 0x41, 0x4c, 0x4c, 0x42, 0x41, 0x43, 0x4b, 0x10, 0x03, 0x22, 0xb4, 0x03, 0x0a, 0x06,
+	0x54, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x12, 0x1c, 0x0a, 0x09, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74,
+	0x5f, 0x69, 0x64, 0x18, 0x01, 0x20, 0x01, 0x28, 0x09, 0x52, 0x09, 0x74, 0x69, 0x63, 0x6b, 0x65,
+	0x74, 0x5f, 0x69, 0x64, 0x12, 0x1c, 0x0a, 0x09, 0x74, 0x68, 0x72, 0x65, 0x61, 0x64, 0x5f, 0x69,
+	0x64, 0x18, 0x02, 0x20, 0x01, 0x28, 0x09, 0x52, 0x09, 0x74, 0x68, 0x72, 0x65, 0x61, 0x64, 0x5f,
+	0x69, 0x64, 0x12, 0x0e, 0x0a, 0x02, 0x74, 0x6f, 0x18, 0x03, 0x20, 0x01, 0x28, 0x09, 0x52, 0x02,
+	0x74, 0x6f, 0x12, 0x28, 0x0a, 0x04, 0x66, 0x72, 0x6f, 0x6d, 0x18, 0x04, 0x20, 0x01, 0x28, 0x0b,
+	0x32, 0x14, 0x2e, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x45, 0x6d, 0x61, 0x69, 0x6c, 0x41,
+	0x64, 0x64, 0x72, 0x65, 0x73, 0x73, 0x52, 0x04, 0x66, 0x72, 0x6f, 0x6d, 0x12, 0x14, 0x0a, 0x05,
+	0x66, 0x6c, 0x61, 0x67, 0x73, 0x18, 0x05, 0x20, 0x01, 0x28, 0x0c, 0x52, 0x05, 0x66, 0x6c, 0x61,
+	0x67, 0x73, 0x12, 0x3a, 0x0a, 0x0a, 0x63, 0x72, 0x65, 0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74,
+	0x18, 0x06, 0x20, 0x01, 0x28, 0x0b, 0x32, 0x1a, 0x2e, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e,
+	0x70, 0x72, 0x6f, 0x74, 0x6f, 0x62, 0x75, 0x66, 0x2e, 0x54, 0x69, 0x6d, 0x65, 0x73, 0x74, 0x61,
+	0x6d, 0x70, 0x52, 0x0a, 0x63, 0x72, 0x65, 0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74, 0x12, 0x3a,
+	0x0a, 0x0a, 0x75, 0x70, 0x64, 0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74, 0x18, 0x07, 0x20, 0x01,
+	0x28, 0x0b, 0x32, 0x1a, 0x2e, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e, 0x70, 0x72, 0x6f, 0x74,
+	0x6f, 0x62, 0x75, 0x66, 0x2e, 0x54, 0x69, 0x6d, 0x65, 0x73, 0x74, 0x61, 0x6d, 0x70, 0x52, 0x0a,
+	0x75, 0x70, 0x64, 0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74, 0x12, 0x2b, 0x0a, 0x08, 0x6d, 0x65,
+	0x73, 0x73, 0x61, 0x67, 0x65, 0x73, 0x18, 0x0a, 0x20, 0x03, 0x28, 0x0b, 0x32, 0x0f, 0x2e, 0x74,
+	0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x4d, 0x65, 0x73, 0x73, 0x61, 0x67, 0x65, 0x52, 0x08, 0x6d,
+	0x65, 0x73, 0x73, 0x61, 0x67, 0x65, 0x73, 0x12, 0x2c, 0x0a, 0x04, 0x6d, 0x65, 0x74, 0x61, 0x18,
+	0x0b, 0x20, 0x03, 0x28, 0x0b, 0x32, 0x18, 0x2e, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x54,
+	0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x4d, 0x65, 0x74, 0x61, 0x45, 0x6e, 0x74, 0x72, 0x79, 0x52,
+	0x04, 0x6d, 0x65, 0x74, 0x61, 0x12, 0x12, 0x0a, 0x04, 0x74, 0x61, 0x67, 0x73, 0x18, 0x0c, 0x20,
+	0x03, 0x28, 0x09, 0x52, 0x04, 0x74, 0x61, 0x67, 0x73, 0x1a, 0x37, 0x0a, 0x09, 0x4d, 0x65, 0x74,
 	0x61, 0x45, 0x6e, 0x74, 0x72, 0x79, 0x12, 0x10, 0x0a, 0x03, 0x6b, 0x65, 0x79, 0x18, 0x01, 0x20,
 	0x01, 0x28, 0x09, 0x52, 0x03, 0x6b, 0x65, 0x79, 0x12, 0x14, 0x0a, 0x05, 0x76, 0x61, 0x6c, 0x75,
 	0x65, 0x18, 0x02, 0x20, 0x01, 0x28, 0x09, 0x52, 0x05, 0x76, 0x61, 0x6c, 0x75, 0x65, 0x3a, 0x02,
-	0x38, 0x01, 0x22, 0x44, 0x0a, 0x04, 0x54, 0x79, 0x70, 0x65, 0x12, 0x0f, 0x0a, 0x07, 0x75, 0x6e,
-	0x6b, 0x6e, 0x6f, 0x77, 0x6e, 0x10, 0x00, 0x1a, 0x02, 0x08, 0x01, 0x12, 0x08, 0x0a, 0x04, 0x54,
-	0x45, 0x58, 0x54, 0x10, 0x01, 0x12, 0x09, 0x0a, 0x05, 0x45, 0x4d, 0x41, 0x49, 0x4c, 0x10, 0x02,
-	0x12, 0x16, 0x0a, 0x12, 0x41, 0x53, 0x53, 0x49, 0x53, 0x54, 0x41, 0x4e, 0x54, 0x5f, 0x43, 0x41,
-	0x4c, 0x4c, 0x42, 0x41, 0x43, 0x4b, 0x10, 0x03, 0x22, 0xb4, 0x03, 0x0a, 0x06, 0x54, 0x69, 0x63,
-	0x6b, 0x65, 0x74, 0x12, 0x1c, 0x0a, 0x09, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x5f, 0x69, 0x64,
-	0x18, 0x01, 0x20, 0x01, 0x28, 0x09, 0x52, 0x09, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x5f, 0x69,
-	0x64, 0x12, 0x1c, 0x0a, 0x09, 0x74, 0x68, 0x72, 0x65, 0x61, 0x64, 0x5f, 0x69, 0x64, 0x18, 0x02,
-	0x20, 0x01, 0x28, 0x09, 0x52, 0x09, 0x74, 0x68, 0x72, 0x65, 0x61, 0x64, 0x5f, 0x69, 0x64, 0x12,
-	0x0e, 0x0a, 0x02, 0x74, 0x6f, 0x18, 0x03, 0x20, 0x01, 0x28, 0x09, 0x52, 0x02, 0x74, 0x6f, 0x12,
-	0x28, 0x0a, 0x04, 0x66, 0x72, 0x6f, 0x6d, 0x18, 0x04, 0x20, 0x01, 0x28, 0x0b, 0x32, 0x14, 0x2e,
-	0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x45, 0x6d, 0x61, 0x69, 0x6c, 0x41, 0x64, 0x64, 0x72,
-	0x65, 0x73, 0x73, 0x52, 0x04, 0x66, 0x72, 0x6f, 0x6d, 0x12, 0x14, 0x0a, 0x05, 0x66, 0x6c, 0x61,
-	0x67, 0x73, 0x18, 0x05, 0x20, 0x01, 0x28, 0x0c, 0x52, 0x05, 0x66, 0x6c, 0x61, 0x67, 0x73, 0x12,
-	0x3a, 0x0a, 0x0a, 0x63, 0x72, 0x65, 0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74, 0x18, 0x06, 0x20,
-	0x01, 0x28, 0x0b, 0x32, 0x1a, 0x2e, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e, 0x70, 0x72, 0x6f,
-	0x74, 0x6f, 0x62, 0x75, 0x66, 0x2e, 0x54, 0x69, 0x6d, 0x65, 0x73, 0x74, 0x61, 0x6d, 0x70, 0x52,
-	0x0a, 0x63, 0x72, 0x65, 0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74, 0x12, 0x3a, 0x0a, 0x0a, 0x75,
-	0x70, 0x64, 0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74, 0x18, 0x07, 0x20, 0x01, 0x28, 0x0b, 0x32,
-	0x1a, 0x2e, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e, 0x70, 0x72, 0x6f, 0x74, 0x6f, 0x62, 0x75,
-	0x66, 0x2e, 0x54, 0x69, 0x6d, 0x65, 0x73, 0x74, 0x61, 0x6d, 0x70, 0x52, 0x0a, 0x75, 0x70, 0x64,
-	0x61, 0x74, 0x65, 0x64, 0x5f, 0x61, 0x74, 0x12, 0x2b, 0x0a, 0x08, 0x6d, 0x65, 0x73, 0x73, 0x61,
-	0x67, 0x65, 0x73, 0x18, 0x0a, 0x20, 0x03, 0x28, 0x0b, 0x32, 0x0f, 0x2e, 0x74, 0x69, 0x63, 0x6b,
-	0x65, 0x74, 0x2e, 0x4d, 0x65, 0x73, 0x73, 0x61, 0x67, 0x65, 0x52, 0x08, 0x6d, 0x65, 0x73, 0x73,
-	0x61, 0x67, 0x65, 0x73, 0x12, 0x2c, 0x0a, 0x04, 0x6d, 0x65, 0x74, 0x61, 0x18, 0x0b, 0x20, 0x03,
-	0x28, 0x0b, 0x32, 0x18, 0x2e, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x54, 0x69, 0x63, 0x6b,
-	0x65, 0x74, 0x2e, 0x4d, 0x65, 0x74, 0x61, 0x45, 0x6e, 0x74, 0x72, 0x79, 0x52, 0x04, 0x6d, 0x65,
-	0x74, 0x61, 0x12, 0x12, 0x0a, 0x04, 0x74, 0x61, 0x67, 0x73, 0x18, 0x0c, 0x20, 0x03, 0x28, 0x09,
-	0x52, 0x04, 0x74, 0x61, 0x67, 0x73, 0x1a, 0x37, 0x0a, 0x09, 0x4d, 0x65, 0x74, 0x61, 0x45, 0x6e,
-	0x74, 0x72, 0x79, 0x12, 0x10, 0x0a, 0x03, 0x6b, 0x65, 0x79, 0x18, 0x01, 0x20, 0x01, 0x28, 0x09,
-	0x52, 0x03, 0x6b, 0x65, 0x79, 0x12, 0x14, 0x0a, 0x05, 0x76, 0x61, 0x6c, 0x75, 0x65, 0x18, 0x02,
-	0x20, 0x01, 0x28, 0x09, 0x52, 0x05, 0x76, 0x61, 0x6c, 0x75, 0x65, 0x3a, 0x02, 0x38, 0x01, 0x2a,
-	0x43, 0x0a, 0x0b, 0x4d, 0x65, 0x73, 0x73, 0x61, 0x67, 0x65, 0x46, 0x6c, 0x61, 0x67, 0x12, 0x1c,
-	0x0a, 0x14, 0x75, 0x6e, 0x6b, 0x6e, 0x6f, 0x77, 0x6e, 0x5f, 0x6d, 0x65, 0x73, 0x73, 0x61, 0x67,
-	0x65, 0x5f, 0x66, 0x6c, 0x61, 0x67, 0x10, 0x00, 0x1a, 0x02, 0x08, 0x01, 0x12, 0x08, 0x0a, 0x04,
-	0x53, 0x45, 0x4e, 0x54, 0x10, 0x01, 0x12, 0x0c, 0x0a, 0x08, 0x4d, 0x4f, 0x44, 0x49, 0x46, 0x49,
-	0x45, 0x44, 0x10, 0x02, 0x2a, 0x29, 0x0a, 0x0a, 0x54, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x46, 0x6c,
-	0x61, 0x67, 0x12, 0x1b, 0x0a, 0x13, 0x75, 0x6e, 0x6b, 0x6e, 0x6f, 0x77, 0x6e, 0x5f, 0x74, 0x69,
-	0x63, 0x6b, 0x65, 0x74, 0x5f, 0x66, 0x6c, 0x61, 0x67, 0x10, 0x00, 0x1a, 0x02, 0x08, 0x01, 0x42,
-	0x2d, 0x0a, 0x1a, 0x63, 0x6f, 0x6d, 0x2e, 0x67, 0x73, 0x68, 0x6f, 0x70, 0x70, 0x65, 0x72, 0x2e,
-	0x63, 0x72, 0x6d, 0x2e, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x76, 0x32, 0x42, 0x05, 0x70,
-	0x72, 0x6f, 0x74, 0x6f, 0x5a, 0x08, 0x2e, 0x2f, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x62, 0x06,
-	0x70, 0x72, 0x6f, 0x74, 0x6f, 0x33,
+	0x38, 0x01, 0x2a, 0x43, 0x0a, 0x0b, 0x4d, 0x65, 0x73, 0x73, 0x61, 0x67, 0x65, 0x46, 0x6c, 0x61,
+	0x67, 0x12, 0x1c, 0x0a, 0x14, 0x75, 0x6e, 0x6b, 0x6e, 0x6f, 0x77, 0x6e, 0x5f, 0x6d, 0x65, 0x73,
+	0x73, 0x61, 0x67, 0x65, 0x5f, 0x66, 0x6c, 0x61, 0x67, 0x10, 0x00, 0x1a, 0x02, 0x08, 0x01, 0x12,
+	0x08, 0x0a, 0x04, 0x53, 0x45, 0x4e, 0x54, 0x10, 0x01, 0x12, 0x0c, 0x0a, 0x08, 0x4d, 0x4f, 0x44,
+	0x49, 0x46, 0x49, 0x45, 0x44, 0x10, 0x02, 0x2a, 0x29, 0x0a, 0x0a, 0x54, 0x69, 0x63, 0x6b, 0x65,
+	0x74, 0x46, 0x6c, 0x61, 0x67, 0x12, 0x1b, 0x0a, 0x13, 0x75, 0x6e, 0x6b, 0x6e, 0x6f, 0x77, 0x6e,
+	0x5f, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x5f, 0x66, 0x6c, 0x61, 0x67, 0x10, 0x00, 0x1a, 0x02,
+	0x08, 0x01, 0x42, 0x2d, 0x0a, 0x1a, 0x63, 0x6f, 0x6d, 0x2e, 0x67, 0x73, 0x68, 0x6f, 0x70, 0x70,
+	0x65, 0x72, 0x2e, 0x63, 0x72, 0x6d, 0x2e, 0x74, 0x69, 0x63, 0x6b, 0x65, 0x74, 0x2e, 0x76, 0x32,
+	0x42, 0x05, 0x70, 0x72, 0x6f, 0x74, 0x6f, 0x5a, 0x08, 0x2e, 0x2f, 0x74, 0x69, 0x63, 0x6b, 0x65,
+	0x74, 0x62, 0x06, 0x70, 0x72, 0x6f, 0x74, 0x6f, 0x33,
 }
 
 var (
@@ -809,7 +919,7 @@ func file_ticket_proto_rawDescGZIP() []byte {
 }
 
 var file_ticket_proto_enumTypes = make([]protoimpl.EnumInfo, 3)
-var file_ticket_proto_msgTypes = make([]protoimpl.MessageInfo, 9)
+var file_ticket_proto_msgTypes = make([]protoimpl.MessageInfo, 10)
 var file_ticket_proto_goTypes = []interface{}{
 	(MessageFlag)(0),              // 0: ticket.MessageFlag
 	(TicketFlag)(0),               // 1: ticket.TicketFlag
@@ -820,30 +930,32 @@ var file_ticket_proto_goTypes = []interface{}{
 	(*AssistantCallback)(nil),     // 6: ticket.AssistantCallback
 	(*Message)(nil),               // 7: ticket.Message
 	(*Ticket)(nil),                // 8: ticket.Ticket
-	nil,                           // 9: ticket.Message.HeadersEntry
-	nil,                           // 10: ticket.Message.MetaEntry
-	nil,                           // 11: ticket.Ticket.MetaEntry
-	(*timestamppb.Timestamp)(nil), // 12: google.protobuf.Timestamp
+	(*Message_Attachment)(nil),    // 9: ticket.Message.Attachment
+	nil,                           // 10: ticket.Message.HeadersEntry
+	nil,                           // 11: ticket.Message.MetaEntry
+	nil,                           // 12: ticket.Ticket.MetaEntry
+	(*timestamppb.Timestamp)(nil), // 13: google.protobuf.Timestamp
 }
 var file_ticket_proto_depIdxs = []int32{
 	3,  // 0: ticket.AssistantRequest.from:type_name -> ticket.EmailAddress
-	12, // 1: ticket.AssistantRequest.date:type_name -> google.protobuf.Timestamp
+	13, // 1: ticket.AssistantRequest.date:type_name -> google.protobuf.Timestamp
 	4,  // 2: ticket.AssistantRequest.attachments:type_name -> ticket.Attachment
 	3,  // 3: ticket.AssistantCallback.to:type_name -> ticket.EmailAddress
 	2,  // 4: ticket.Message.type:type_name -> ticket.Message.Type
-	12, // 5: ticket.Message.date:type_name -> google.protobuf.Timestamp
-	9,  // 6: ticket.Message.headers:type_name -> ticket.Message.HeadersEntry
-	10, // 7: ticket.Message.meta:type_name -> ticket.Message.MetaEntry
-	3,  // 8: ticket.Ticket.from:type_name -> ticket.EmailAddress
-	12, // 9: ticket.Ticket.created_at:type_name -> google.protobuf.Timestamp
-	12, // 10: ticket.Ticket.updated_at:type_name -> google.protobuf.Timestamp
-	7,  // 11: ticket.Ticket.messages:type_name -> ticket.Message
-	11, // 12: ticket.Ticket.meta:type_name -> ticket.Ticket.MetaEntry
-	13, // [13:13] is the sub-list for method output_type
-	13, // [13:13] is the sub-list for method input_type
-	13, // [13:13] is the sub-list for extension type_name
-	13, // [13:13] is the sub-list for extension extendee
-	0,  // [0:13] is the sub-list for field type_name
+	13, // 5: ticket.Message.date:type_name -> google.protobuf.Timestamp
+	10, // 6: ticket.Message.headers:type_name -> ticket.Message.HeadersEntry
+	11, // 7: ticket.Message.meta:type_name -> ticket.Message.MetaEntry
+	9,  // 8: ticket.Message.attachments:type_name -> ticket.Message.Attachment
+	3,  // 9: ticket.Ticket.from:type_name -> ticket.EmailAddress
+	13, // 10: ticket.Ticket.created_at:type_name -> google.protobuf.Timestamp
+	13, // 11: ticket.Ticket.updated_at:type_name -> google.protobuf.Timestamp
+	7,  // 12: ticket.Ticket.messages:type_name -> ticket.Message
+	12, // 13: ticket.Ticket.meta:type_name -> ticket.Ticket.MetaEntry
+	14, // [14:14] is the sub-list for method output_type
+	14, // [14:14] is the sub-list for method input_type
+	14, // [14:14] is the sub-list for extension type_name
+	14, // [14:14] is the sub-list for extension extendee
+	0,  // [0:14] is the sub-list for field type_name
 }
 
 func init() { file_ticket_proto_init() }
@@ -924,6 +1036,18 @@ func file_ticket_proto_init() {
 				return nil
 			}
 		}
+		file_ticket_proto_msgTypes[6].Exporter = func(v interface{}, i int) interface{} {
+			switch v := v.(*Message_Attachment); i {
+			case 0:
+				return &v.state
+			case 1:
+				return &v.sizeCache
+			case 2:
+				return &v.unknownFields
+			default:
+				return nil
+			}
+		}
 	}
 	type x struct{}
 	out := protoimpl.TypeBuilder{
@@ -931,7 +1055,7 @@ func file_ticket_proto_init() {
 			GoPackagePath: reflect.TypeOf(x{}).PkgPath(),
 			RawDescriptor: file_ticket_proto_rawDesc,
 			NumEnums:      3,
-			NumMessages:   9,
+			NumMessages:   10,
 			NumExtensions: 0,
 			NumServices:   0,
 		},

v2/ticket.proto

@@ -55,6 +55,15 @@ message Message {
     ASSISTANT_CALLBACK = 3;
   }
 
+  message Attachment {
+    string id = 1 [json_name = "id"];
+    string filename = 2 [json_name = "filename"];
+    string content_type = 3 [json_name = "content_type"];
+    string content_encoding = 4 [json_name = "content_encoding"];
+    string bucket = 5 [json_name = "bucket"];
+    string key = 6 [json_name = "key"];
+  }
+
   string message_id = 1 [json_name = "message_id"];
   string ticket_id = 2 [json_name = "ticket_id"];
   string role = 3 [json_name = "role"];
@@ -66,6 +75,7 @@ message Message {
 
   map<string, string> headers = 10 [json_name = "headers"];
   map<string, string> meta = 11 [json_name = "meta"];
+  repeated Attachment attachments = 12 [json_name = "attachments"];
 }
 
 message Ticket {